The key difference is that we are truly agnostic. Most solutions only work with one specific PMS, which means patients end up needing multiple apps to manage their health. Our range of tools are designed to provide unified experience that a patient needs to connect with their entire care team—from their GP to their physio—regardless of the PMS each provider uses.

Yes. Octans includes a full-featured, cloud-based Practice and Case Management System covering appointments, digital records, messaging, referrals, and more.

'Agnostic' means our platform is designed to work with any modern PMS. We have built a powerful integration hub that acts as a universal translator, allowing us to connect seamlessly with all major primary care and allied health PMS systems in New Zealand, including indici, and others. You don't need to change the system you already know and use.

Yes. With a small fee, we can help you embed your own branded portal while using Octans as the engine underneath.

We operate on a simple, transparent SaaS model with no large upfront capital costs. Your monthly subscription gives you a bundle of AI Interaction Credits, which are used for conversational interactions like phone calls and chatbot messages. This flexible model means you only pay for the value you receive. High-value outcomes, like a successfully booked appointment, are charged as a separate, small flat fee. You can find more details here

For most practices, we can have the core Digital Front-Door services up and running within a few days. The process is a partnership. We provide you with a simple checklist of the information we need, and our team handles the technical configuration and works with you to ensure a smooth launch.